Welcome to 2022
A big year ahead.
Today I sent our first business update email to our customers. I’ve been wanting to get started on this type of communication for a while. You can see that newsletter here (subscribe while you are there for further updates). As most small business owners will attest, there just isn’t enough hours in the day to run the business while also working on the business.
We have really arrived at a good place when it comes to our products and offerings. The build out of our major products has now completed and anything new that we add along the way will be complimentary not essential. Essential to our business as a telco was to offer internet, voice and mobile. That has now been achieved and all our products are live and operational with connected customers. This makes us a full service telco.
Our products overall are grouped into a number of categories
Internet - at this point that means nbn™ broadband internet. Additionally we have recently we added Sitelock VPN as an add-on for customers wanting to further protect themselves on the internet.
Voice - We now offer a range of voice related products.
Sonic Voice - residential and business phone services, VoIP hardware plus 3CX Cloud PBX system. More on 3CX on a later post.
Sonic Inbound - 1300 & 1800 inbound numbers and associated services like geographic based call end points.
Sonic SIP - sip trunking service to complement our 3CX Cloud PBX system partnership.
Mobile - Sonic Mobile offers mobile phone service on the Optus network with competitive plans.
Web - a range of web related services. Domain Names, Web Hosting, SSL Certificates and Site Builder.
Email & Productivity - Microsoft Cloud Services including Microsoft 365 (formerly Office 365), Google Workspace and our own in-house business email services, SonicMail and SonicMail Plus.
Cloud - products here are complimentary to other services like Backup 365 (backup for Microsoft 365 users), AvePoint Backup for Google Workspace, Skykick and Avast CloudCare.
Additionally we have recently become a Leader Systems dealer. Leader are an Australian computer manufacturer and IT/Telco hardware distributor. They offer a significant range of products which our customers will now have access to. Here is an image from their website showcasing some of the brands on offer:
This is an extremely exciting opportunity. We will also be able to access the latest Samsung, Nokia, Oppo and TCL mobile smart devices either as a stand-alone purchase or with a Sonic Mobile SIM card.
View the latest Leader catalogue here.
The tremendous value add for our customers over-all is a one stop shop for all IT & telecommunications services and for subscription based products, a single invoice to manage each month. Being a small business ourselves, reducing the number of invoices needed to be processed each month is a great timesaver. Additionally having a single point of contact who knows your setup and business makes a world of difference when it comes to troubleshooting or recommending new products and services.
Get in contact today if we can be of assistance with you or your business.